Contact Us

If you have any questions you would like to ask, you can first check the FAQ page to see if your questions can be answered right away. If you still need help, please do not hesitate and feel free to reach us.

Customer Service Email Address : [email protected]

How To Contact Us?

We suggest the way you email us if you have any questions. That is considered to be the most most efficient way to get problems solved.

Commonly, We will reply you within 1 working day upon receiving your email. Please feel free to contact us if you have any questions.

For issues concerning orders and purchase, please contact us online.  

Our Office Hour is 10:00AM-6:00PM of UTC-6 at Workdays. We will answer your questions ASAP.  

Attention: 

1.Please ensure your email linked to your account is totally correct so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check your email address carefully when placing an order. If you don’t receive this email, check your spam and remove our email out of blacklist.

2.Return will not be accepted without contacting our customer service as we want to find the best solution which can satisfy all of our customers.